Returning Products
- You can return a product within 2-3 days of receiving it.
- If the product is wrong or damaged, we’ll send a replacement quickly. For damaged items, please record a clear video while unboxing the product.
- We’ll issue a refund within 10-12 days of picking up the return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Important
- Please check our size guide before ordering to avoid size issues. We cannot offer a refund or replacement for incorrect sizes.
- We require a video recording of you unboxing the product for all returns and claims.
Cancelling Orders
- You can cancel your order before it’s shipped, but you must provide a valid reason.
- We reserve the right to cancel your order at any time.